Operational and Development Director (f/m/d)


, Vienna

We are one of Austria’s first corporate start-ups and combine the flexibility as well as the speed of a young start-up with the stability of established enterprises. Our work involves cutting edge Artificial Intelligence (AI), cloud technologies, SaaS and an expert community, brought together in a B2B platform business in the field of automated infrastructure inspections. Our vision is to keep the worlds’ infrastructure safe by providing advanced digital services.

You love to shape the future based on a new but already proven business model? You see change as a chance and are ready to face the challenge? You want to be part of an outstanding team and are willing to contribute to developing our idea and company further? If your answers are ‘yes’, let’s see how you can be part of our journey and bring in your expertise and energy!
As the Operational and Development Director you are responsible to lead a team of approx. 25 people, consisting of IT-developers, product managers, experts, and engineers. You will guide the team to further develop the PSI SaaS platform and services, improve, standardize operational process, and ensure high customer satisfaction through quality and efficiency in daily operations. In this role you are part of the PSI Leadership Team, report directly to the managing director and will take a crucial role in ensuring business success and for the continuous evolution of the PSI strategy.

Your Responsibilities

  • Foster and manage the close cooperation and collaboration on director- level
    • to develop, disseminate and implement an overall vision and strategy
    • to align initiatives, drive developments, build internal structures and processes, leverage synergies
  • Responsible for the definition and implementation of development goals, performance goals and operational plans
  • Lead and build a strong team in the fields of Operations, IT-Development and Solutions-Design, foster collaboration within this team and other stakeholders
  • Manage internal and external stakeholders, build lasting partnerships, alliances and the required development and distribution eco-system
  • Responsible for implementing appropriate governance and reporting as well as developing professional portfolio management and controlling


Specific responsibilities PSI development:

  • End2End responsible for the development, implementation, and evaluation of IT projects in line with organizational objectives
  • Establishment of the necessary implementation capacities, sourcing to external technology partners, if necessary
  • Lead and inspire IT department employees and ensure all technology systems and applications support the organization’s goals and objectives
  • Ensure cutting edge development frameworks and technologies, propose strategic solutions and new systems or software


Specific responsibilities PSI Operations:

  • Orchestrate and initiate the design, development and operation of new and existing business operations
  • Establish a holistic monitoring and improvement strategy, constantly analyze current processes and systems regarding performance and suitability and derive concrete measures
  • Manage and support our engineering and development partners, internal and external: requirement engineering. Lead negotiations, recommend on purchasing and drive monitoring and transparency
  • Set and define clear and understandable policies as north star to promote company culture and vision for sustainable growth and impact on the market

Your Qualifications

  • MSc in a related technical field (engineering, computer science, business informatics or comparable); MBA/PhD is a plus
  • Passionate personality and motivational leader with more than 10 years of IT Development and Operations leadership experience, knows how to build and empower performing teams, actively develops talent, leads with purpose and by objectives
  • Strong customer focus, strategist with excellent business acumen, hands-on leader, turn ideas into reality, demonstrate growth-mindset with experience in setting up new business endeavors and managing relevant P&L
  • Confident communicator with very good verbal and written communication skills, “bridge builder” able to operate and leverage matrix organizations, take pride in managing change and help to structurally overcome gaps, excellent organizational and planning skills
  • Ability to persistently pursue one’s goals, willing to grow with the challenge, not discouraged by headwinds or setbacks, aptitude in decision-making and problem-solving
  • A deep understanding of technology and process excellence, know how to combine customer insights, technology trends and business model approaches to build winning offerings and product roadmaps for our customers

We Offer You

  • The opportunity to actively shape a new, rapidly growing and strategically relevant business area in the scale-up phase of our growing corporate start-up and to contribute your own ideas.
  • The opportunity to work in an international business environment with cutting-edge technologies
  • Good work-life-balance thanks to flexible working hours and freedom to organize your work
  • Market-conform, performance-related compensation and attractive incentive schemes for this key role
  • Personal and professional development opportunities
  • Voluntary fringe benefits (e.g. meal allowances, gym discounts, etc.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, race, religion, sex, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Minimum gross salary according to Austrian metal industry collective agreement is EUR 58.531,90

We are willing to overpay according to training and qualification.

We are looking forward to your informative application!


Contact person

Natalie Wolf
HR Business Partner
+43 664 88901944


Austria Campus 3
Jakov-Lind-Straße 5
1020 Vienna


Praterstraße 1
1020 Wien